Delivery Skills


In this section we are going to look at voice in terms of Verbal – which are the words we use and Non Verbal, which is style e.g. pauses and rate of speech and tone e.g. pitch and loudness.

Gestures and Body

Gestures are everything that is not either voice or facial expression. Such as how we use our hands, arms, head and how we move.

Facial Expression

As the title suggest this is everything that happens on our face. Such as eye contact, smiling, frowning and squinting.