The Future – Jobs of the Head and Heart

Research from Deloitte Australia has found that human skills such as those listed below will be in short supply in the future.

Jobs of the HeadJobs of the Heart
Organisation and time management  Customer Service  
Digital literacy  Resolving conflicts
Written communication  Leadership  
Verbal communication  Innovative thinking
Taken from above referenced paper, page 20

Interestingly they said

“By 2030, if we continue on our current path, we estimate that there will be a total of 29 million skill shortages, almost 25 percent higher than the shortages we are already experiencing.”

The implications are obvious!

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