The Three Ways the Brain Creates Meaning

I recently viewed an interesting TED presentation by Tom Wujec titled “The Three Ways the Brain Creates Meaning.  Wujec explains it like this:

We make meaning by seeing, by an act of visual interrogation. The lessons for us are three-fold. First, use images to clarify what we’re trying to communicate. Secondly make those images interactive so that we engage much more fully. And the third is to augment memory by creating a visual persistence. 

What does this mean for us in a presentation context?  In the Extreme Presentation Method program we design presentations using five essential elements: Logic, Rhetoric, Graphics, Metrics and Politics.  We then apply these five elements to one of two presentation idioms either the “Conference Room Style” or the “Ballroom Style”

I believe we can apply Wujec’s findings to the graphics element when working with the “Conference Room Style” idiom:

  1. Use images to clarify what we’re trying to communicate.

We can do this by designing each page so that the page layout itself reinforces the main message of the page. Sample layouts that achieve this can be found here.

  1. Make those images interactive so that we engage much more fully.

This is achieved by having all the information on one page and contained in or around an appropriate layout (see point 1) including charts. Most importantly this page is handed out, not projected. By doing this we can get the audience to absorb and adopt what we are presenting to them by allowing interactive discussion, which then gives them the opportunity to engage with our material and reflect on it.  Here’s an example.

  1. Augment memory by creating a visual persistence.

If you look at a well-lit scene and then close your eyes, you will notice that the image can still be sensed for some time after your eyes close.  This is visual persistence.  Under the Extreme Presentation Method we can determine whether the presentation will create visual persistence by applying the “Squint Test”.

Another way of applying these lessons is to think of a traditional painting, one that tells a story, such as Shearing the Rams, by Tom Roberts 1888.

Here Roberts depicts six men hunched over in a staggered pattern extending towards the back of a narrow sided room which belongs to a large shearing shed. By creating such a line, Roberts brings the viewer’s focus on the men’s positions, leaving the sheep secondary. Furthermore, he orientates the painting so that the viewer is directly in line with the shearers, practically hiding the sheep from view. But of even greater significance is the presence and position of the foreman to the right of the shearers. The foreman represents the shearing industry, which at the time imposed brutal and oppressive working conditions upon the shearers.

Hence in Roberts painting he uses images to clarify what he is trying to communicate – the struggle of the shearer not only with the rams but also against oppressive working conditions. He makes those images interactive so that we engage more fully through the different characters, their ages, their ranks and the painting’s location. And finally he creates a visual persistence through his artistry.

So the cognitive science research  as described by Wujec seems to confirm what our great classical artists have always known. That is, we need to use images to clarify our message, enable audience interaction and create a visual persistence.  This in turn further reinforces our knowledge that the Extreme Presentation Method provides the means by which this can be achieved in our business presentations.

Pitch: Step 5 Anecdotes

We have completed audience analysis, objective setting, defined the biggest problem and overall solution, and collected all our eveidence.  Now we are going add some stories or anecdotes.

Abela (2008) describes anecdotes this way:

“The idea here is not to replace the evidence you have gathered, but to emphasize it. A story is not proof; it is just illustration. A story doesn’t prove anything, but it does get your audience’s attention and can sometimes drive a point home much more than reams of data.”

Why do stories work? In the following diagram from David Yang, imagine your life running along the horizontal axis, with a couple of blips.  That’s what its like for most of us.  Now look at the Cinderella story which is the green line  – very dynamic and engaging and most importantly memorable.

kurt v

 

So the more interesting and engaing our anecdotes the more likely they are to be remembered.  The good part is they dont even have to be true – they can be hypothetical. Which is only ok if you tell your audience.

Yang, D 2019, Kurt Vonnegut on the Shapes of Stories | Visual.ly, visually, viewed 22 Jan, <https://visual.ly/community/infographic/other/kurt-vonnegut-shapes-stories>.

Abela, AV 2008, Advanced presentations by design creating communication that drives action, San Franiso, Calif. : Pfeiffer, San Francisco, Calif.

Pitch: Step 4 Evidence

In previous posts we have covered

  1. who we are pitching to,
  2. what attitudes and behaviours we want to change and
  3. what the biggest problem the audience has and our overall solution.

Step 4 is collecting all the evidence that we have available to support our solution.  We need to draw as braodly as possible and access as many different types of evidence as possible to ensure we meet the needs of our audience. Andrew Abela (2008) describes 3 types of evidence that you can use to support your recommendation:

  1. Use real and specific (rather than abstract and general) data wherever possible.

  2. Include a variety of different types of evidence and arguments—including evidence against your proposals.

  3. Pay particular attention to what is new and different in your information. Try to avoid repeating the same, tired old “facts” that everyone else quotes.

The next post is how to incorporate anecdotes into your pitch.

Abela, AV 2008, Advanced presentations by design creating communication that drives action, San Franiso, Calif. : Pfeiffer, San Francisco, Calif.

Pitch: Step 3 What’s the problem?

The audience analysis has been done, we know what attitudes and behaviours we want to change, now we move onto understanding what the problem is. It’s important that we recognise that it’s the problem of the audience, not our problem!

Sometimes the problem is obvious because we are responding to a tender and the problem is clearly stated. However, if we have a product, service or idea we are pitching we need to have a clear understanding as to the problem this is solving for the audience.

To increase our probability of success that problem needs to be as painful for the client as possible.  At this step we are only interested in the biggest problem – not all the problems.

As Andrew Abela (2008) puts it, if you don’t know the problem – then you better find out!

Abela, AV 2008, Advanced presentations by design creating communication that drives action, San Franiso, Calif. : Pfeiffer, San Francisco, Calif.

Pitch: Step 2 What are you trying to achieve

In step 1, we looked at the audience and attempted to understand what was important to them and also how we can adapt our style to get a better connection.  It is worth noting that the planning phase is an iterartive process; we work back and forth through the steps as new information comes to hand.

Step 2 is about objective setting. This creates a framework around which we build our presentation.  It dictates what we need to do in the pitch. For example, if we say that we want the audience to believe that we are capable of delivering on our proposal, but they currently dont believe we have the skill, then we need to demonstrate in the pitch that we do.  Just to say we have a great team wont be sufficient.

The other benefit of setting an objective is that it keeps everyone on track.  If someone has a left field idea, then it is useful to refer back to the objective and ask how it will help the team meet the objective.

A useful model to use in setting an objective is the “from to think do” matrix (Abela 2008).  Here we simply ask, firstly, what is the audience currently thinking (attitude) and what do we want them to think and secondly, what are they curremtly doing (behaviour) and what do we want them to do.

The advantage of this matrix is that it gives us a metric to measure our success by. It also gives us a measure as to whether the objective is too big or too small.

fttd

 

Abela, AV 2008, Advanced presentations by design creating communication that drives action, San Franiso, Calif. : Pfeiffer, San Francisco, Calif.

Pitch: Step 1 Audience Analysis

After being clear on your topic, who you are presenting to (names and titles) and where the pitch is taking place, you are ready to dive into your audience analysis.

The fundamental purpose of Audience Analysis is to connect with each member of the audience so that they are more receptive to your your pitch.

Andew Abela (2008) gives us sound advice when thinking about our audience when he said that “if you routinely skip the step of thinking about the different personalities in the room, then there is a real risk that over time you will revert to accommodating only your own personality type and preferences.”

Given all the different possible combinations of styles and preferences that exist with an audience, there is probably a small probability that your style and preferences will match theirs. Therefore, it makes sense to adapt your pitch to the needs and interests and background of your audience (McMurray 2016). As a guide, this can be done by looking at the topics below. 

  1. Know your style and know the style of your audience. These include thinking about your:
    • Communication style, you can use any typology you like such as Myers Briggs,
    • Body language, such as posture, facial expression, gestures and voice,
    • Language, which includes vocabulary and
    • Dress, making it appropriate.
  2. Know what’s important to them individually including any views or opinions they have on what you are pitching.
  3. Build trust and credibility by reflecting back what you have heard or read in the brief for the pitch.
  4. Don’t assume anything. Check and double check.

Audience analysis can be tedious but it’s a confidence builder and will result in a more personalised and polished pitch.

The amount of time you spend on this step is reflective of the importance of the pitch.

Abela, AV 2008, Advanced presentations by design creating communication that drives action, San Franiso, Calif. : Pfeiffer, San Francisco, Calif.

McMurray, D 2016, 25. Audience Analysis, viewed <https://digitalcommons.kennesaw.edu/oertechcomm/25>.

Pitching – Hitting the Mark or Scorching Heat.

At HPPG we focus on Pitching, Presenting and Performance. We have just posted a series on performance by looking at Heart Rate Variability, we are now going to have a look at the Pitch.

According to the Etymology Dictionary  (2018) Pitch can be described as to “work vigorously” from the year 1847; “plunging head first” from the year 1762 and even scorching heat or hell, from the year 1200. All these are fairly apt at different times however the one that is more appropriate is “hit the mark” from the year 1300.

To “hit the mark” requires a lot of practice. Think of a professional cricketer, baseball player (pitcher) tennis player who would practice endless hours to get the ball in the right spot. But as we know the professional sports player is far more strategic about their training so that they don’t over train or under train, can peak at the right time and manage their performance throughout the season.

In business we also can be strategic in our pitching so that we can “hit the mark” without the “scorching heat”.  In the following posts we are going to look at a strategy that you can follow to make your pitch successful. Namely:

  • Understanding who you are pitching to
  • Being clear about what you are trying to achieve by the pitch
  • Understanding what the target of your pitch cares about the most – WIIFM
  • Having enough evidence to back up what you are proposing
  • Understanding the best order in which to present the information
  • Knowing how to present the information graphically
  • Conducting an audit of your performance

The piece that’s missing of course is how do we deliver the pitch.  That will be the subject of the next series of posts.

pitch | Origin and meaning of pitch by Online Etymology Dictionary,  2018, viewed <https://www.etymonline.com/word/pitch>.

Physical Activity, Mindfulness Meditation, or Heart Rate Variability Biofeedback for Stress Reduction

In their recent” study  (van der Zwan et al. 2015) found that

“…physical activity, mindfulness meditation, and heart rate variability biofeedback can all play a positive role in the reduction of stress and stress-related symptoms when carried out in a self-directed way. Since greater compliance is often associated with better results, the best intervention for someone may be the intervention that one finds easiest to commit to. An advantage of these self-help interventions is that they provide easily accessible help for people with stress complaints.”

There are a lot of resources to help us exercise and practice mindful meditation.   HRV biofeedback can be achieved by downloading any number of apps and can cost anywhere from $12.00 to $380.00, as well as using your Apple watch.

In order to get ourselves practicing these body hacks we need a bit of discipline. Pat Framer  the Australian Ultra Marathon Runner gives us his top five tips in achieving your goal or personal best (Chander 2016):

  1. Have a purpose – what you’re working towards
  2. Work out your timing put times and dates to everything and keep yourself accountable
  3. Work on all the support mechanisms – make sure your diet and lifestyle are in good shape
  4. Give yourself the best opportunity to be the best – make sure you have all the gear, running gear, a place to meditate or a biofeedback device.
  5. Let your family and friends know – don’t do it on your own

So set an early NY resolution to reduce your stress!

CHANDER, C 2016, Five simple ways to beat your PB, @newscomauHQ, viewed 17 Dec, <https://www.news.com.au/feature/special-features/five-simple-ways-to-beat-your-pb/news-story/54b1e58422eb68f52c217bf4c581b89d>.

van der Zwan, JE, de Vente, W, Huizink, AC, Bögels, SM & de Bruin, EI 2015, ‘Physical Activity, Mindfulness Meditation, or Heart Rate Variability Biofeedback for Stress Reduction: A Randomized Controlled Trial’, Applied Psychophysiology and Biofeedback, vol. 40, no. 4, December 01, pp. 257-268.

Nurses; night shift and performance using heart rate variability

Interesting article by Burch (et al. 2018) where the authors speculated that HRV biofeedback may improve HRV coherence (being in a balanced state – being calm and alert) for nightshift workers. This level of coherence has been associated with improvements in cognitive performance and sleep, as well as reductions in stress, anxiety, and depression.

Burch, JB, Alexander, M, Balte, P, Sofge, J, Winstead, J, Kothandaraman, V & Ginsberg, JP 2018, ‘Shift Work and Heart Rate Variability Coherence: Pilot Study Among Nurses’, Applied Psychophysiology and biofeedback, September 19

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