The Future – Jobs of the Head and Heart
Research from Deloitte Australia has found that human skills such as those listed below will be in short supply in the future.
| Jobs of the Head | Jobs of the Heart |
| Organisation and time management | Customer Service |
| Digital literacy | Resolving conflicts |
| Written communication | Leadership |
| Verbal communication | Innovative thinking |
Interestingly they said
“By 2030, if we continue on our current path, we estimate that there will be a total of 29 million skill shortages, almost 25 percent higher than the shortages we are already experiencing.”
The implications are obvious!